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How do I get automatically notified when something important changes?

Not every change is critical — but some are. Alerts automatically notify you when the score drops significantly, a mention disappears, or a new competitor appears.

The Problem

Not everyone on the team has the time to check the ZENO Visibility interface every day. Yet certain changes need to be known immediately: a drastic drop in score, a mention that disappears, a new competitor appearing in AI answers.

Without automatic notifications, teams only learn about critical changes at the next reporting cycle — often days or weeks too late.

The Solution: Configure Alerts

ZENO Visibility sends automatic notifications when relevant changes occur:

ZENO Visibility · Cockpit → Alerts
14. Jun

Score-Drop: −15 bei GPT-4o → E-Mail-Alert ausgelöst

11. Jun

Neue Erwähnung bei Perplexity erkannt

08. Jun

Wettbewerber XY erstmals in Antworten erwähnt

01. Jun

Autotracking läuft planmäßig — keine Anomalien

Alert Types

  • Score drop: Notification when the score falls by more than X points
  • Lost mention: When a previously present mention disappears
  • New competitor: When a previously unknown competitor appears in AI answers
  • Positive change: New mention or score increase
  • Notification Channels

  • Email: Immediate notification to the team
  • Dashboard: All alerts listed chronologically in the ZENO Visibility interface
  • Best Practices

  • Don’t set score-drop thresholds too low — otherwise you’ll receive too many notifications
  • Enable competitor alerts for all configured prompts
  • Review alert settings after every prompt update
  • Conclusion

    Alerts turn ZENO Visibility from an analysis tool into a monitoring system. They ensure that critical changes never go unnoticed — even when no one is actively checking the interface.

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